Hi there, my name is Isabelle, I'm in Year 10 and I have been doing my work experience at Reading Roots this week.
What I have enjoyed the most about this week is sorting out the orders because to me it was relaxing and it was interesting to see all the different genres of books. Some new skills I've learned this week are how to work a till and all the different steps to taking payments. Also, I have improved my customer service skills . Something that has surprised me about running and working in a bookshop is how much it relies on the internet to run as it has a lot of information stored online.
Thankyou to customers for being patient with me and Reading Roots for having me.